Job Description

We are looking for an experienced Senior Payments Manager to oversee and optimize the end-to-end payments operations for a leading proprietary trading firm based in Dubai. This position will be responsible for managing all payment flows, including pay-ins, pay-outs, settlements, refunds, and chargebacks, ensuring precision, speed, and compliance across multiple providers and systems. 

The ideal candidate will bring deep expertise in global payment networks, reconciliation frameworks, and regulatory standards within fintech or prop trading environments. You will lead relationships with banks, PSPs, and orchestration partners; enhance automation and scalability of payment processes; and provide insightful reporting on performance, costs, and risk management. Ultimately, you will ensure our payment operations remain secure, efficient, and aligned with the firm’s global growth strategy. 

Key Responsibilities 

• Oversee daily payment operations, including pay-ins, pay-outs, settlements, refunds, and chargebacks. 
• Manage multi-currency, multi-provider payment ecosystems across cards, APMs, bank transfers, and crypto. 
• Build and maintain strong partnerships with PSPs, banks, and orchestration platforms. 
• Negotiate commercial terms and optimize payment routing to minimise transaction costs. 
• Develop and maintain reconciliation processes between PSPs, CRMs, and internal systems. 
• Ensure adherence to regulatory, compliance, and data security standards (AML/CTF, PCI DSS, PSD2, GDPR). 
• Identify opportunities for automation and process efficiency across payment workflows. 
• Deliver clear, data-driven reporting on payment performance, cost analysis, and operational risks. 

Professional Background 

• Extensive experience in payments operations within fintech, prop trading, or high-volume e-commerce environments. 
• Proven ability to manage global payment flows and settlements across multiple currencies and providers. 
• Strong familiarity with payment orchestration platforms and PSP aggregation models. 
• Track record of optimizing payment infrastructure, improving routing efficiency, and reducing transaction costs. 
• Experience collaborating cross-functionally to ensure compliant, efficient operations. 

Technical Skills 

• In-depth understanding of global payment gateways, orchestration platforms, and multi-currency transaction flows. 
• Experience building robust reconciliation and reporting systems across PSPs and internal tools. 
• Advanced proficiency in Microsoft Excel (pivot tables, reconciliation logic, data validation). 
• Working knowledge of AML/CTF, PCI DSS, PSD2, and data protection standards. 
• Familiarity with BI tools such as Power BI, Tableau, or Looker for automated performance reporting.