Social Media Manager

Job Description

About FinTop

FinTop Consulting is a specialist recruitment and talent advisory firm supporting leading organisations across FinTech, Financial Services, Trading, Payments, and Technology sectors. We partner with innovative businesses globally to identify and attract top talent for key growth positions.

We are currently seeking a Social Media & Community Manager (Chinese Speaker) on behalf of one of our clients.

About the Client

Our client is an established international financial services and technology organization operating across multiple global markets. The company provides innovative trading and investment solutions to retail and institutional clients and has built a strong presence through its digital-first approach and commitment to delivering exceptional customer experiences.

As part of its ongoing growth strategy, the company is looking for a Social Media & Community Manager to strengthen its engagement with Chinese-speaking audiences and support community growth across key social media platforms.

About the Role

The successful candidate will be responsible for managing and growing Chinese-speaking online communities and social media channels, driving engagement, and supporting the company's brand presence across relevant digital platforms.

Key Responsibilities

  • Manage and grow social media channels and online communities.
  • Engage with users, respond to comments and messages, and moderate discussions.
  • Coordinate content publishing and community engagement activities.
  • Monitor community feedback, sentiment, and performance metrics.
  • Work closely with internal teams to support marketing initiatives.

Requirements

  • Fluent Chinese (Mandarin) speaker with good English communication skills.
  • Minimum 5 years of experience in Social Media, Community Management, or Digital Marketing.
  • Hands-on experience managing WeChat, TikTok, YouTube, and other relevant social platforms.
  • Strong community engagement and moderation skills.
  • Experience within FinTech, Trading, Forex, CFD, Financial Services, or a related industry is preferred.

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